Leadership and Communication : Delivering Bad News
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Top : Leadership and Communication : Delivering Bad News - Leaders need to be able to communicate bad news in a compassionate and understanding way without compromising integrity and honesty. Not only is communicating bad news effectively a humane thing, but it probably contributes to the bottom line. Here are some suggestions.
Leadership and Leadership Guides and Help:
Delivering bad news with grace and effectiveness - 1999-05-03 - Atlanta Business Chronicle
By Emory Mulling - How many times have you swept a problem under the carpet, only to have it become much worse? Maybe you thought the problem would go away, or maybe you were too uncomfortable to confront it head on. Delivering bad news is one of the toughest jobs managers face. (Added: 19-Oct-2002 Hits: 883 )
Good Ways to Deliver Bad News
By Curtis Sittenfeld - Dr. Robert Buckman is a cancer specialist who teaches doctors -- as well as executives at IBM, Andersen Consulting, and Upjohn -- how to break bad news: "You can't let emotions interfere with your message." (Added: 19-Oct-2002 Hits: 953 )
How to Deliver Bad News in a Good Way
By NA - The delivery of bad news calls for tact, diplomacy, and concern for the well being of both you and the other person. To incorporate these qualities into a conversation in which you must deliver bad news, the following steps will help. (Added: 19-Oct-2002 Hits: 839 )
How to Get Bad News to the Top
By Scott Kirsner - Here are seven tips on getting bad news -- and getting it in time to do something about it. (Added: 19-Oct-2002 Hits: 749 )
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Pages Updated On:
14-May-2012
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13:55:33