Top : Leadership and Communication : Delivering Bad News - Leaders need to be able to communicate bad news in a compassionate and understanding way without compromising integrity and honesty. Not only is communicating bad news effectively a humane thing, but it probably contributes to the bottom line. Here are some suggestions.
Delivering bad news with grace and effectiveness - 1999-05-03 - Atlanta Business Chronicle By Emory Mulling
How many times have you swept a problem under the carpet, only to have it become much worse? Maybe you thought the problem would go away, or maybe you were too uncomfortable to confront it head on. Delivering bad news is one of the toughest jobs managers face. (Added: 19-Oct-2002 Hits: 1775 )
How to Hold a Difficult Conversation By Susan M. Heathfield
This article provides steps you can take to deliver bad news to a member of your team. Some great advice is provided and will prove to be extremely usable for you within your leadership role. (Added: 10-Apr-2007 Hits: 1674 )
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