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Management Gurus and Heros : Collins Jim

Top : Management Gurus and Heros : Collins Jim - One of the new generation of management researchers and experts. Jim Collins jettisoned a traditional academic career at Stanfordís Graduate School of Business - where he received the Distinguished Teaching Award - to pursue his research interests, founding his own management research laboratory in


  • Pulling the Plug By Jim Collins
    It's a bit about time management. It's even more about business strategy. Sometimes you have to make room for new initiatives by terminating other older initiatives. Makes sense. (Added: 7-May-2006 Hits: 1266 )
  • What Comes Next? By Jim Collins
    Guess what? Jim Collins believes that focus on products, strategy and charismatic leadership do not work to contribute to sustainable success in business. Counter to popular wisdom of many other experts. (Added: 7-May-2006 Hits: 1104 )

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About Company

Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.

About

Robert Bacal

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Building Bridges Between Home And School For Educators
Just for teachers, administrators and school staff

Angry Customer Guides and Defusing Techniques
Hundreds of tips and techniques for dealing with nasty people.

Customer Service In Government

A site dedicated to those in the public sector who deal with difficult, angry, frustrated taxpayers.

Bacal & Associates Store
Free and paid guides, books, and documents on business, management and more.

We Believe

  • Training sessions should ALWAYS be customized to fit YOUR context.
  • Our role is to make you self-sufficient and self-sustaining.
  • Fees should be reasonable, fair, and flexible to fit different budgets.
  • The only way to further success is to challenge the existing "wisdom" through critical thinking and basing our services and books on a complex reality.

Get in Touch

  • Phone:
    (613) 764-0241
  • Email: [email protected]
  • Address:

  • Bacal & Associates
  • 722 St. Isidore Rd.
  • Casselman
  • Ontario
  • Canada, K0A 1M0





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