New And Featured

Most Popular Features

Leadership Questions and Answers

Search our Network Sites

We have more than ten content filled sites, including this one. You have the ability to search them using the box below.

Hersey and Blanchard's Situational Leadership Model

The Situational Leadership Model was created by Ken Blanchard and Paul Hersey, and is probably the most used formal model of leadership today, in part due to its intuitiveness but also attributed to the success of Ken Blanchard's other books in the market place.

The basic premise is that effective leadership requires leadership flexibility since different situations require different leadership approaches and tactics.

Blanchard and Hersey defined four different leadership styles different from each other in terms of how much direction the leader provides to followers.:

  • Directing Leaders
  • Coaching Leaders
  • Supporting Leaders
  • Delegating Leaders

They suggest that the most effective style will depend on the level of development of the followers, and that the leader must match his or her approach to what is needed by the follower(s).

For more detailed information about Blanchard's views on leadership, and details of the situational leadership model go to Leadership Books by Ken Blanchard, at


What is Situational Leadership


About Company

Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.


Robert Bacal

About The Company
About Our Seminars
About Our Websites
Privacy Policy

Our Related Websites

The Small Business Resource Center
Learn how to start, run and grow a small business, part or full time.

Performance Management Resource Center
One of the largest portals for all aspects of work performance, planning and appraisal.

Browse Robert Bacal's Articles
Read articles on business, management, personal development written by Robert over the last twenty years.

Bacal & Associates Store
Free and paid guides, books, and documents on business, management and more.

We Believe

  • Training sessions should ALWAYS be customized to fit YOUR context.
  • Our role is to make you self-sufficient and self-sustaining.
  • Fees should be reasonable, fair, and flexible to fit different budgets.
  • The only way to further success is to challenge the existing "wisdom" through critical thinking and basing our services and books on a complex reality.

Get in Touch

  • Phone:
    (613) 764-0241
  • Email: [email protected]
  • Address:

  • Bacal & Associates
  • 722 St. Isidore Rd.
  • Casselman
  • Ontario
  • Canada, K0A 1M0