New And Featured

Most Popular Features

Leadership Questions and Answers

Search our Network Sites


We have more than ten content filled sites, including this one. You have the ability to search them using the box below.

Thought Leaders - A Different Meaning of Leadership

Thought leaders are people who have an influence on how people think about an issue or situation. Through their development of models, theories or ideas, they end up with a following that stems largely from the apparent truth and/or usefulness of their ideas.

Thought leaders do not "intend to lead". Neither do they require formal power. Their "power to lead" lies with the apparent truth and effectiveness (and often innovativeness) of their thinking.

Thought leaders can affect others on a grand scale, through the exposure of their thinking in the media, or through books, personal influence and so on, but they can also affect others locally, within an organization, by presenting their thinking in compelling ways, so that those around them approach problems or issues from a different perspective. Often thought leaders are best known for innovative or "new" ideas.

What is a "thought leader"?

 

About Company

Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.

About

Robert Bacal

About The Company
About Our Seminars
About Our Websites
Privacy Policy

Our Related Websites

Building Bridges Between Home And School For Educators
Just for teachers, administrators and school staff

Angry Customer Guides and Defusing Techniques
Hundreds of tips and techniques for dealing with nasty people.

Customer Service In Government

A site dedicated to those in the public sector who deal with difficult, angry, frustrated taxpayers.

Bacal & Associates Store
Free and paid guides, books, and documents on business, management and more.

We Believe

  • Training sessions should ALWAYS be customized to fit YOUR context.
  • Our role is to make you self-sufficient and self-sustaining.
  • Fees should be reasonable, fair, and flexible to fit different budgets.
  • The only way to further success is to challenge the existing "wisdom" through critical thinking and basing our services and books on a complex reality.